The data a ticket update was created.
A SoftLayer_Ticket_Update_Agent type models an update to a ticket made by an agent.
The data a ticket update was created.
dateTime
The internal identifier of the SoftLayer portal or API user who created a ticket update. This is only used if a ticket update's editorType property is "USER".
integer
The type user who created a ticket update. This is either "USER" for an update created by a SoftLayer portal or API user, "EMPLOYEE" for an update created by a SoftLayer employee, or "AUTO" if a ticket update was generated automatically by SoftLayer's backend systems.
string
The contents of a ticket update.
string
A ticket update's internal identifier.
integer
The internal identifier of the ticket that a ticket update belongs to.
integer
string
A count of the files attached to a ticket update.
unsignedLong