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June 3rd, 2013 at 10:12am

The easiest way to test the theory that the listings you see on Spamhaus are the same listings you saw last week is to look at the dates on each of the Spamhaus listings. Right now, Spamhaus shows 7 listings on our network, and 6 of them were posted between last Friday and today (Monday). The fact that you don't see listings from a month ago or two months ago (much less six months ago or longer) clearly demonstrates that SoftLayer actively responds to reported abuse on our network.

I'm happy to reiterate the offer to personally follow up with any abuse requests that you feel have not been handled in a timely manner: khazard@softlayer.com

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